Terms of service

⭐ Soft Hit LLC — Terms of Service

Last updated: 11/1/2025

Welcome to Soft Hit LLC. By accessing or using our website (www.softhitllc.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Soft Hit LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Soft Hit LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all site users, including browsers, customers, and contributors.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state or province of residence

  • You are using the site for lawful purposes only

  • You will not use our products or website for any unauthorized or illegal activity

3. Product Information

Soft Hit LLC sells acoustic drum practice accessories.
We make every effort to display the product accurately, including images, descriptions, and specifications.

We do not guarantee that:

  • Your monitor or device displays colors with perfect accuracy

  • Product availability will always be up to date

All products are subject to availability and may be discontinued at any time.

4. Pricing & Payment

Prices may change without notice.
We reserve the right to modify or discontinue the product at any time.

We accept various forms of online payment, including credit cards, Shop Pay, and PayPal.
By completing a purchase, you represent that:

  • The payment information you provide is valid

  • You are authorized to use the payment method

5. Shipping

Shipping costs, delivery timelines, and carrier information are outlined in our Shipping Policy.
We are not responsible for delays caused by shipping carriers or incorrect addresses provided by customers.

6. Returns, Refunds & Warranty

Our return, refund, and warranty terms are described in detail in our Return & Refund Policy, which forms part of this agreement.

Key points:

  • We offer a 30-day warranty against manufacturing defects

  • Non-defective returns must be unused, unopened, and in original packaging

  • Return shipping costs for non-defective items are the buyer’s responsibility

  • Used products cannot be returned

For questions, email softhitsllc@gmail.com

7. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Content may be updated at any time without notice.

8. Third-Party Services

Any third-party tools or links provided on our site are not monitored by us.
You use them at your own risk and should review the third-party’s own terms and policies.

9. User Conduct

You agree not to:

  • Upload viruses or malicious code

  • Attempt to hack, scrape, or access restricted parts of the site

  • Impersonate others or misrepresent information

  • Use the website for unlawful purposes

Violation of these restrictions may result in service termination.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Intellectual Property

All content on this site — including product descriptions, photos, logos, text, and design — is the intellectual property of Soft Hit LLC unless otherwise stated.

You may not copy, reproduce, or distribute our content without written permission.

12. Limitation of Liability

Soft Hit LLC is not liable for:

  • Injuries caused by misuse of our products

  • Losses due to improper installation

  • Damages resulting from inability to use the product or website

  • Delays or interruptions in service

Our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Soft Hit LLC from any claims or demands arising out of your breach of these Terms or misuse of our Service.

14. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.

(If you want, I’ll update the state — just tell me which one.)

15. Changes to Terms

You can review the most current version of these Terms at any time on this page.
We reserve the right to modify or replace any part of these Terms.

Your continued use of the website after changes constitutes acceptance.

16. Contact Information

For any questions about these Terms, contact:

📧 softhitsllc@gmail.com